In 2000, at the advent of the digital revolution, restaurateur Scott Shaw spotted a unique opportunity. Drawing from his foodservice background and the emerging of AOL-era connectivity, he launched Fishbowl as a pioneering email marketing service for restaurants.
Scott's idea was a digital twist on the classic restaurant 'fishbowl' marketing ploy—where customers drop business cards into a bowl for a free lunch shot. He knew email could deliver marketing at scale; and he saw it as the best way to know and engage customers directly.
In time we evolved to offer services that encompassed online ordering, reservation management, brand and loyalty programs – empowering restaurants to make data-driven decisions about pricing, strategy and engagement.
Fishbowl took another game-changing turn in 2023 with the introduction of Delightable, the Guest Relationship Management platform made exclusively for restaurants.
Fishbowl's development reflects our belief in the potential of marketing technology to connect chains and independents with their guests, maintaining the trust and affection restaurants traditionally hold.
At Fishbowl, we are committed to revolutionizing the restaurant industry through advanced technology and data-driven strategies. We offer a dynamic environment that fosters growth, learning, and collaboration, encouraging each team member to bring their unique ideas and perspectives to the table.
Open Positions
