Connect with
your guests.

Supercharge your ROI by enhancing guest insights with our CDP, CRM, and marketing automation solutions, built exclusively for restaurants.

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Fishbowl GRM,
the Ultimate Restaurant Platform

Our flagship CRM and marketing automation platform helps you design better guest acquisition and engagement strategies, create compelling marketing campaigns, and improve customer lifetime value.

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Fishbowl Dashboard - Acquire
Fishbowl Dashboard - Guests
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Fishbowl Dashboard - Campaigns
Fishbowl Dashboard - Segmentation

Delightable,
the Ultimate Restaurant Platform

Delightable, our flagship CRM and marketing automation platform, helps you design better guest acquisition and engagement strategies, create compelling marketing campaigns, and improve customer lifetime value.

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Delightable the Ultimate Restaurant Platform

CDP & CRM

The powerful combination of a CDP and CRM harmonizes dozens of data points across your tech stack so you can deliver exceptional hospitality and drive smarter business and marketing decisions.

CDP & CRM Ultimate Guide
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Drive guest acquisition

Develop strategies across channels, including your website, mobile app, loyalty programs, and on-premise wifi, to grow and maintain your targetable guests.

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On-demand insights

Generate reports from your aggregated and harmonized guest engagement data  from across your POS, reservations, wifi, online orders, website data, and more.

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Always secured guest data

Fishbowl's top-tier security standards mean we comply to both GDPR and CCPA standards, and are SOC 2 Type 2 certified.

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Understand your guests

Enhance guest experiences by using unified data to gain insights into their orders, visits, and interactions with your restaurant brand.

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Target your audience

Improve marketing and increase customer lifetime value by targeting similar profiles across channels to convert occasional guests into regulars.

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Automate your campaigns

Save time by automating campaigns and offers based on guest behavior to increase frequency, recency and spend by creating highly personalized campaigns.

Guest
Profiles

Bring your guest data into rich guest profiles that provide transactional, behavioral, engagement, and demographic data in 360° profile.

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Guest Profile

Marketing Automation

Automate personalized email, SMS campaigns and offers. Create triggered campaigns and omnichannel journeys that automatically deploy based on a guest’s engagement behavior.

Marketing Automation Ultimate Guide
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Leverage Delightable's guest intelligence GRM to increase your restaurant's revenue from 10% to 20%.

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Leverage Fishbowl's guest intelligence GRM to increase your restaurant's revenue from 10% to 20%.

Learn More

Analytics & Reporting

Create reports to analyze transactions, campaign effectiveness, guest preferences and behavior to help inform marketing and revenue opportunities.

Ultimate Guide to Analytics & Reporting
Analytics & Reporting

made with love
  for restaurants

For over two decades, Fishbowl has helped restaurants harness the power of guest intelligence.

About Fishbowl
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Access

We connect to your your POS, website, mobile app, loyalty programs, reservations, reviews, and in-house wifi, integrating valuable data from across your systems.

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Harmonize

Once connected our platform organizes, harmonizes, and categorizes crucial data points, giving you a 360 degree view of your guests' engagement.

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Enrich

By organizing and analyzing your first party guest data across your systems we help you glean valuable insights from your detailed profiles of your guest's identities, behaviors, preferences and brand interactions.

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Engage

Segment your targetable audiences. Create compelling email and landing page designs. Build campaigns and journeys across email, SMS, and guest acquisition channels with ease.

Driving Engagement

Fishbowl consistently captivates audiences and fosters remarkable engagement, cultivating a foundation of trust and loyalty among our customers.

50

k

Restaurant customers rely on our software and services

9

B

Emails, SMS, and Offer campaigns delivered annually

220

m

Personalized offers and coupons issued last year

154

m

Unique guests in our database

2

b

Supported guest transactions delivered annually

$

10

b

Total gross revenue value created for our restaurant clients

“Fishbowl has been an essential partner to grow our database and provide the analytics we need to handle that growth.”
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Beth Franklin
Digital Marketing Manager, Texas Roadhouse
“Partnership is one of our core values. Our team at Fishbowl has really taken the time to understand our brand -- they get into the trenches with us and help us problem solve.”
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Ellie Strothman
Senior Digital Marketing Specialist, Texas Roadhouse
“Our guest data was siloed across multiple systems. Delightable's CDP, CRM helps us make more informed business and marketing decisions by providing a more complete picture of how our guests interact with our brands.”
Headshot of Beth Franklin
Beth Franklin
Digital Marketing Manager, Texas Roadhouse
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Connections Marketplace

Fishbowl's Connection Marketplace integrates with most top restaurant tech platforms. If you can't find a needed connection, we're likely working on it. Stay tuned!

Connections Marketplace
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