COVID-19 Frequently Asked Questions


Back to COVID-19 Resource Center

We’ve compiled the most common questions submitted to, and from conversations with our customers and others throughout the industry.

Q: What resources are available to me – in the U.S. or U.K. – to help my restaurant business during this time?

Q: What is the latest on the pending $484 billion CARES Act supplement?

Q: Should I start planning recovery actions as mitigation efforts are relaxed, and if so, how?

Q: Is there a template I can use to plan my brand’s communication efforts during this time?

Q: What are key things I can do to bring more customers to my restaurants?

Q: What are key things I can do to drive customers to spend more each visit?

Q: How are brands messaging Takeout and Delivery?

Q: How is consumer media consumption changing during this time?

Q: How do I engage my email and social media followers during this time?

Q: What can I do to make my email marketing most effective in the short term?

Q: How should I be thinking about email deliverability?

Q: What steps should I be deploying if some or all of my restaurants are temporarily closed?