There is always a learning curve when it comes to new technology.
While Fishbowl’s on-demand platform requires no technical experience, we still provide each new customer with the personal attention of a Fishbowl consultant to ensure a smooth launch. Once your program is up and running, those same Fishbowl experts remain available via our live support line. Online help documentation, webinars and knowledge materials are all freely available from within the platform. Fishbowl University provides a library of information and advice on offers and fraud prevention tools. Email marketing best practices and research are also available to clients. All of this support comes included with every Fishbowl account.

 Site Set-Up

1. Set-Up User Account and Online Join Form
   
   
2. Enable Triggered Messaging

 Support

1. Live Call Center, available from 8:30am to 8:00pmEST, for TechnicalSupport and Troubleshooting
   
   
2. Online Help Documentation

 Training

1. Individual Training Session
   
   
2. Training Webinars
   
   
3. Fishbowl University-Online Content Library