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Are You Sure Your Customers Are Truly Loyal?

Think about it. You’re receiving high satisfaction ratings from customers, you’ve got good social media buzz, but these seemingly happy customers are not necessarily coming back. A recent White Box... more

Cava’s It Factor: see how this restaurant reads its customers’ minds

An Emerging Brands 2017 profile: Why is Cava best poised for success? Cava had us at ratings. And reviews. And growing traffic over time. But when we looked even deeper... more

Fishbowl Forms Innovation Council to Propel Technology Vision

Council Leverages Millennial Insights for Fresh Perspectives, Believes Other Businesses Can Benefit from Model Alexandria, VA — June 12, 2017 — Fishbowl, the industry-leading Intelligent Marketing Automation and Analytics Platform... more

The customer is always right: Olga’s Kitchen listens to guest data to grow valuable relationships while cutting costs

Leveraging data analytics for success is a challenge of two skills: knowing the right questions to ask, and knowing what to do with the answers. Backed by data insights from... more

Fishbowl’s “Data Czar” Interviewed by Tastemakers Podcast

In this Tastemakers podcast, Fishbowl’s Chief Analytics Officer and industry “data czar” Mike Lukianoff discusses industry trends and provides observations on its evolution from the time when good food with... more